+65 8863 2515+65 6397 6637
Dr Tammi Quek — Developmental & Behavioural Paediatrics

Legal

Privacy & Data Security

Children playing with colourful wooden blocks together
A parent listening to their child at home
Preschoolers building with wooden blocks in a bright playroom
A child standing apart while others play — social difficulties
Everyday moments: play, big feelings, and parent conversations
Children collaborating during play-based learning
A teenager studying at a desk with books and laptop
Children playing with colourful wooden blocks together
A parent listening to their child at home
Preschoolers building with wooden blocks in a bright playroom
A child standing apart while others play — social difficulties
Everyday moments: play, big feelings, and parent conversations
Children collaborating during play-based learning
A teenager studying at a desk with books and laptop

We collect only the personal information you choose to share through our enquiry form or contact channels. Enquiries are stored securely and are accessible only to authorised clinic staff. We handle personal data in line with Singapore's Personal Data Protection Act (PDPA).

PDPA and your personal data

In Singapore, the Personal Data Protection Act (PDPA) governs how organisations collect, use and disclose personal data. We only collect personal data that you voluntarily provide, such as your name, contact details and a brief description of your concerns. This information is used by the clinic team to review your enquiry and, where appropriate, to contact you.

We do not sell your personal information. We do not use it for marketing without your clear consent.

Security of this site

This website is served over HTTPS, which encrypts information in transit between your browser and our servers. Enquiries submitted through the site are stored in a secure backend environment and accessed only by authorised clinic staff. We also apply access controls and follow reasonable technical and organisational measures to protect the data we hold.

However, no website or email channel can be guaranteed to be completely secure. This site is not a patient portal, so please treat it like any other general website when deciding what to share.

What not to send via email or this website

Web forms and email are convenient, but they are not encrypted end-to-end like a dedicated patient portal. To protect your privacy and your child's privacy, please do not send the following through this website or by email:

  • NRIC/Fin, passport or other identification numbers
  • Your child's full legal name
  • Medical records, reports, or scan images
  • Financial or insurance details
  • Any other information you consider highly confidential

If you need to share sensitive documents, please contact the clinic directly by phone or WhatsApp so we can advise the safest way forward.

Cookies and analytics

We use only essential cookies and local storage needed for the website to function — for example, remembering your privacy-banner preference. If we add analytics or marketing tools in the future, we will ask for your consent before enabling them.

Your rights

You may ask to access, correct, update or delete the personal data you have shared with us by contacting the clinic directly. We will respond within a reasonable time.

Educational tools and AI assistant

Educational tools and the AI assistant on this site do not store raw conversations, pasted school reports, or your identifying information beyond what is needed for the tool to operate. For your privacy, please do not paste personal details such as NRIC/Fin, passport numbers, your child's full legal name, or medical records into these tools.

Contact: +65 6397 6637 ·  Novena Medical Center, 10 Sinaran Drive, #10-12, Singapore 307506.

Ready to take the next step?

Appointment requests are reviewed and arranged personally by our clinic team. Submitting an enquiry does not confirm an appointment.

Send an EnquiryWhatsApp Us+65 6397 6637